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IT Support Annual Services
| Service plans & features
Call to know about prices
9227506306 |
Regular |
+Plus
Premimum
Services |
| Business Hour PC (Desktop, Laptop & Netbook) Support |
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| Performance Tuning |
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| Security & Threat Protection |
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| Internet Filtering |
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| Pro-active Maintenance - Real time monitoring |
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| Business application support |
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| Hardware Repair & Replacement * |
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| Remote Monitoring |
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| Alerts & Reporting |
Email |
Email |
| ISP Support |
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| Mail Support |
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| Small business Voice system Support |
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| iPhone, BlackBerry configuration support |
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| Incident response time |
Same day |
Same day |
| Business hour Remote Online Support |
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| Web based IT Helpdesk Software |
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| Network Design & Implementation |
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| Data Backup & Management |
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| Training |
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| Periodical Health Check Visits |
1 Every Month |
1 Every Month |
| Deskside Onsite Support *, ** |
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| Account manager |
Shared |
Shared |
CIO/CTO Services
(Evaluating, negotiating & implementation) |
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